If you forgot your password and are unable to log in, please follow the steps below:

1. Go to the application or website

2. Click on Forgot Password

3. Type in your email and click Send


4. Follow the instructions sent to your email.

5. Log in with your new password



If you didn't forget your password and are unable to log in, please follow the steps below:

1. Close down the application or browser

2. Restart the device on your PC or smartphone



*If you are still unable to log in after following these steps, please email us support@hikey-resources.com